1. Who we are

Noddo is a digital advertising agency that helps brands grow through performance-focused campaigns across platforms such as Meta Ads, Google Ads, and TikTok Ads. We provide a website and client platform as part of our services. In this policy, “we”, “our”, and “us” refer to Noddo. This Privacy Policy works together with our Terms of Service.

We do not knowingly collect personal data from individuals under 18 years of age (or the age of majority in their jurisdiction). If you believe we have collected data from a minor, please contact us.

2. What data we collect

We collect information in three main ways:

  • Information you provide directly, such as when you communicate with us by email or use our client platform.
  • Usage data from our website and client platform, including pages visited, time on site, and interactions, typically collected via analytics tools.
  • Campaign performance and audience data provided by advertising platforms when you work with us as a client.

3. How we use your data

We use the information we collect to:

  • Respond to enquiries and provide proposals for our services.
  • Plan, run, and optimise digital advertising campaigns.
  • Improve our services and understand interest in our offerings.
  • Comply with legal, regulatory, or contractual obligations.

4. Legal bases for processing (EU/UK)

Where applicable, we process personal data under the following legal bases:

  • Consent – for optional cookies, marketing subscriptions, and similar activities.
  • Contract – to deliver our services when you become a client.
  • Legitimate interests – to operate, secure, and improve our services in a way that does not override your rights.
  • Legal obligation – where we are required to retain certain records.

5. Cookies and tracking

We may use cookies and similar technologies to understand how visitors use our website and to measure the performance of our campaigns. You can control cookies through your browser settings and, where required, via consent banners or tools we make available.

6. How we share information

We do not sell your personal data. We may share information with:

  • Trusted service providers (such as hosting, analytics, and advertising platforms) who process data on our behalf.
  • Professional advisers (such as legal or accounting partners) where necessary.
  • Authorities or third parties when required by law or to protect our rights.

7. Where we store data and international transfers

Your data is stored on our hosting and infrastructure providers’ servers. Some of our service providers and advertising platforms may be located outside your country. When we transfer personal data internationally, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms, where required by law.

8. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law, contracts, or platform policies. When data is no longer needed, we take reasonable steps to delete or anonymise it.

When you request deletion of your account or client data (via contact@noddo.agency), we permanently delete all associated data within a reasonable timeframe.

9. Your rights

Depending on your location, you may have rights over your personal data, including:

  • Accessing a copy of the personal data we hold about you.
  • Receiving your data in a structured, commonly used, machine-readable format (data portability), and, where technically feasible, having it transferred to another provider.
  • Requesting correction of inaccurate or incomplete data.
  • Requesting deletion of your data, in certain circumstances.
  • Objecting to or restricting certain types of processing.
  • Withdrawing consent where processing is based on consent.

To exercise these rights, contact us at contact@noddo.agency. We may need to verify your identity before completing your request.

10. Security and data breaches

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No system is completely secure, but we aim to apply practices that align with industry standards for digital advertising and web services.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required by law, affected individuals without undue delay.

11. Third-party sites

Our services and campaigns use or link to the following third-party services:

  • Google Calendar – we use Google Calendar for scheduling meetings. When you book a meeting, you interact with Google's service.
  • Google Meet – we use Google Meet for video calls and meetings. When you join a meeting, you interact with Google's service.
  • Meta, Google Ads, and TikTok Ads – when you work with us as a client, we run campaigns on these advertising platforms. Your campaign data is processed according to their respective policies.

We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies separately.

12. Contact

If you have any questions about this Privacy Policy or how we handle personal data, you can reach us at: contact@noddo.agency